Privacy Policy

We take the privacy of our customers very seriously. We treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). Certain specific information such as contact details will be need to be furnished when make a purchase through this website. We will ask you to provide us your name, e-mail address, billing address, delivery address, telephone number and product selections. We will store this data, holding it as soft copies on a secure server and will use it to fulfil our agreement with you.

We also collect information about where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit and any search terms that you entered on our website. We collect this information even if you do not register with us.

Any Personal Information that you provide to us and any User Information from which we can identify you, is used only for the following purposes:

- Processing your orders;

- For statistical or survey purposes to improve this website and its services to you;

- To serve website content and advertisements to you;

- To administer this website; and

- If you consent, to notify you of products or special offers that may be of interest to you.

However, there may be third parties who may have access to your information. These third parties include courier, product manufacturers and credit card payment services who will use this information to deliver your goods and process your payment.

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so.

CONTACTING YOU
You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

COOKIES
Cookies are used to store specific information about your usage and your interaction with our website. Cookies are small amount of data, i.e. alphanumeric identifiers that we send to your computer where it gets stored on your browser or hard disk. This enables our systems to recognize your browser and offer benefits like storing items in your shopping cart between visits. It saves you re-entering information when you return to the site. Although most web browsers automatically accept cookies, it is not a necessity to accept them. Your browser toolbar help function will inform you on how to prevent accepting cookies.  We use cookies to give you a better user experience when you return to our web site.

Please check back frequently to see any updates or changes to our privacy policy. Questions regarding this Policy should be directed to:

Cookies we use

18 Shops Ltd
28 Becmead Avenue, Harrow
HA3 8EY, United Kingdom.